Director of Customer Experience

Department: Senior Executive
Location: Carrollton, TX

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

Are you innovative, forward thinking, and have a desire to challenge convention? Do you enjoy developing and implementing new ideas on how to enhance the customer experience? As the Director of Customer Experience you will be responsible for driving a culture of excellence focused on enhancing, measuring, and maximizing customer value at all points throughout their Arteriors journey. You will lead others to meet the challenges of improving the customer experience at Arteriors. To be successful, you must be able to think and work independently, have a passion for the customer and implementing process changes, have a strong orientation for execution.

Arteriors is on a path to elevate our brand positioning, our product, and our showroom merchandising.  To achieve that, we need to continue to attract, develop, and retain the best talent in our client support areas that embodies a culture of customer-centricity across our teams that facilitate orders, process returns, etc.  The role will be challenged to support field sales teams and other internal/external business partnerships, as well as directly support Arteriors’ B2B interior designers and retailers.

Arteriors is a high-growth, dynamic home furnishings wholesaler with an employee-centered culture that stresses achieving results and having fun along the journey.  We are a go-to resource to interior designers and luxury retailers around the globe. Our award winning lighting, accent furniture, mirrors and accessories are frequently featured in shelter magazines like Architectural Digest and Elle Decor. Our products are also a favorite among TV and movie set designers.

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Job Requirements

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

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